FAQs
How long does shipping take?
Most orders are shipped within 1 business day and delivered within 5-7 business days. Once your order is on the way, you will receive a shipping confirmation with a tracking number.
How can I track my order?
As soon as your order ships you will receive a confirmation email with your tracking number. You can also follow it on our Track Your Order page.
What is your return policy?
We offer a 30-day Money-Back Guarantee. If you are not satisfied, simply contact us via email and we will refund the full purchase price. See our Returns page for details.
How do I choose my size?
Each product page includes a size chart. Our shapewear is true to size based on waist and hip measurements; if you are between sizes, we recommend sizing up for the most comfortable fit.
How do I contact you?
Email us at contact@velvethourshapeshop.com — we reply within 48 hours.